About us

Connect Virtual Solutions—your trusted partner in delivering high-quality, reliable, and dedicated virtual assistance for U.S. insurance brokers.

Based in the Philippines, we specialize in providing dedicated, high-quality virtual assistance tailored specifically to help increase your client retention so you can focus on building relationships and growing your book of business.

At Connect Virtual Solutions, we understand the insurance industry inside and out. With over 18 years of experience in U.S. healthcare and insurance, our founder brings a wealth of knowledge in administrative tasks, customer service, policy management, and client retention. Our team of highly skilled Filipino virtual assistants are known for their exceptional English skills, strong work ethic, and dedication to excellence. We pride ourselves on delivering precise, proactive support that aligns with your needs and exceeds your expectations.

Experience the difference of having a dedicated, hardworking team on your side. Let Connect Virtual Solutions handle the administrative work while you grow your business with confidence.

Let Connect Virtual Solutions handle the administrative work while you grow your business with confidence.

Our Mission

Our mission is to empower insurance brokers to achieve their business growth and success by providing client-centered, excellent, reliable and virtual assistance with integrity.

Our Vision

To be the leading provider of virtual assistance for insurance brokers, known for our commitment to excellence, integrity, and a personalized approach that helps our clients thrive in a competitive industry.

Book a free consultation with us today and discover how we can help take your business to new heights.

The Connect Virtual Solutions Difference

Our virtual assistance agency goes beyond just handling administrative tasks—we specialize in partnering with insurance brokers to provide tailored support that directly impacts client retention and business growth.

Connect Virtual Solutions offers specialized knowledge and a commitment to excellence that allows us to deliver personalized, high- quality support.

Prompt and Professional Communication

We handle all client communication with professionalism and promptness, ensuring your clients receive timely and accurate information.

Efficient Problem Resolution

We proactively identify and resolve any issues that may arise, ensuring your clients have a smooth and positive experience.

Personalized Customer Support

We go the extra mile to provide personalized support, ensuring your clients feel valued and understood.

Streamlined Administrative Processes

We manage administrative tasks efficiently, freeing you to focus on building relationships with your clients.

Meet the CEO

With 18 years of experience in the U.S. healthcare industry, our CEO has built a distinguished career focused on delivering exceptional service and operational support within the insurance sectors. She began her professional journey at a BPO Company in the Philippines servicing Anthem Blue Cross provider care as a customer service representative and rose to an assistant team lead then to a team lead position. In this role, she managed a team, resolved complex client issues, and consistently upheld high standards of customer satisfaction. This foundational experience allowed her to gain an in-depth understanding of the healthcare landscape and develop a passion for delivering unparalleled client service.

Following her tenure at Anthem, she transitioned into an Insurance Virtual Assistant with the role of an Account Manager, working with insurance brokers. Specializing in administrative support and customer service, she provided exceptional service to both individual, small and large business clients.

As CEO of Connect Virtual Solutions, she leverages her extensive industry knowledge and passion for client service to empower insurance brokers. Her agency is committed to providing tailored, high-quality virtual assistance that supports clients in achieving their business objectives.

Through her leadership, Connect Virtual Solutions is dedicated to helping brokers and brokerages enhance operational efficiency, retain clients, and thrive in a competitive market.

READY TO GET STARTED?

Connect Virtual Solutions is here to provide you with seamless, reliable support so you can focus on what matters most – growing your business and increasing the number of your clients.

Let’s start the conversation and explore how we can work together to help your business thrive.